Privacy Policy

PRIVACY POLICY OF RED LEAF INSULATION

At Red Leaf Insulation, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy reflects our practices regarding the collection, use, storage, and sharing of data, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada. Our goal is to be transparent about how we handle your data and to ensure that you have control over your information.

1. Important Definitions

1.1 PIPEDA
PIPEDA regulates how private sector organizations collect, use, and disclose personal information in Canada during their commercial activities, ensuring the protection of privacy rights.

1.2 Personal Information
Personal information refers to data that directly or indirectly identifies an individual, such as name, address, phone number, and email.

1.3 Data Processing
Any action performed on personal data, such as collection, use, storage, sharing, or deletion.

2. Collection of Personal Data

We collect personal information that you provide to us when interacting with us, such as:

Contact Information: Name, address, email, phone number, and other information provided through forms or direct contact.
Data Collected from Third-Party Sources: We may collect data from public sources, such as social media profiles, as permitted by law.

3. Use of Data

We use your personal data for various purposes, including:

Provision of contracted services.
Communication of updates and news.
Personalization of user experiences.
Performance analysis and effectiveness of our advertising campaigns.
Detection and prevention of fraud and illegal activities.
Compliance with legal obligations and defense of rights in legal proceedings.

4. Sharing of Personal Data

We only share your personal information with third parties when necessary, as outlined below:

Business Partners: We may share statistical data with our partners to improve the services offered.
Credit Agencies: If applicable, we share information to verify credit when providing our services.
Business Transfers: In the event of a sale or reorganization of the company, your data may be transferred to the new owner to ensure the continuity of services.
With Your Consent: For other purposes, we will seek your consent before sharing data.

5. Data Security

We adopt appropriate security measures to protect your personal information from loss, unauthorized access, alteration, and improper disclosure. We keep your information secure throughout the processing and continually review our security protocols.

6. Your Rights under PIPEDA

You have the following rights regarding your personal data:

Access: Request a copy of the personal information we hold about you.
Correction: Request the correction of incomplete or inaccurate data.
Withdrawal of Consent: Withdraw your consent for the use of your data, where applicable.
Deletion: Request the deletion of your information when it is no longer needed or is being processed unlawfully.

7. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience. These technologies help personalize content, optimize the functionality of the website, and analyze traffic. You can manage your cookie preferences directly on our site.

8. International Data Transfers

If we transfer your personal information outside of Canada, we ensure that appropriate safeguards are in place to protect your data, in compliance with PIPEDA.

9. Data Retention and Deletion

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When no longer needed, the information will be securely deleted or anonymized.

10. Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any substantial changes will be notified via our website.

11. Contact and Complaints

If you have any questions, concerns, or wish to file a complaint regarding our Privacy Policy, please contact us at info@redleafinsulation.ca. We are committed to addressing your concerns and ensuring compliance with PIPEDA.